Effective Date: September 27, 2026
Welcome to HouseGrip. These Terms & Conditions govern your access to and use of housegrip.com, including browsing our website, creating an account, purchasing products, and using any services provided through the website.
By accessing or using HouseGrip.com, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
About HouseGrip
HouseGrip is an online store specializing in hardware and kitchen accessories, including door handles, main door handles, door locks, cabinet handles, and related home products.
Throughout these Terms & Conditions, the terms “HouseGrip,” “we,” “us,” and “our” refer to HouseGrip. The terms “you,” “your,” and “customer” refer to any person accessing or using our website.
Use of Our Website
You agree to use HouseGrip.com only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorized access to our website or systems
- Interfere with the operation or security of the website
- Copy, reproduce, or misuse our content without permission
- Upload malicious software, viruses, or harmful code
- Use automated methods to access or collect information from our website without authorization
- Provide false or misleading information when placing an order or creating an account
We reserve the right to restrict or terminate access to our website if we believe these Terms & Conditions have been violated.
Products and Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, dimensions, colors, and other information displayed on our website are accurate.
However, actual product colors may vary depending on your device or screen settings.
Product images may also contain styling or installation elements that are not included with the purchased product unless specifically stated in the product description.
We reserve the right to:
- Correct product information
- Update specifications
- Change product availability
- Modify product descriptions
- Discontinue products
- Correct pricing or other errors
Product Availability
All products are subject to availability.
Adding an item to your shopping cart does not guarantee that the product will remain available until checkout or payment is completed.
If an ordered product becomes unavailable, we may contact you regarding an alternative, refund, or cancellation of the affected order.
Prices
All product prices displayed on HouseGrip.com are subject to change without prior notice.
We make reasonable efforts to ensure that prices are displayed accurately. However, in the event of an obvious pricing or listing error, we reserve the right to correct the error.
Any applicable delivery charges or other additional charges will be communicated during the ordering or checkout process.
Orders
When you place an order through HouseGrip.com, you are making a request to purchase the selected products.
We reserve the right to accept, decline, cancel, or limit an order for legitimate reasons, including:
- Product availability
- Incorrect pricing or product information
- Suspected fraudulent activity
- Incorrect or incomplete customer information
- Delivery limitations
- Duplicate or unusually large orders
- Technical errors
If we cancel an order after payment has been received, any eligible refund will be processed according to our applicable refund policy.
Customer Information
You are responsible for providing accurate and complete information when placing an order.
This includes your:
- Full name
- Phone number
- Email address
- Billing information
- Shipping address
HouseGrip is not responsible for delivery problems caused by incorrect, incomplete, or outdated information provided by the customer.
Payment
HouseGrip may offer one or more payment methods through third-party payment providers.
You agree to provide accurate payment information and authorize the applicable payment provider to process your transaction.
HouseGrip is not responsible for errors, delays, or service interruptions caused by third-party payment providers.
Shipping and Delivery
We will make reasonable efforts to process and deliver orders within the estimated delivery timeframe provided at checkout or through our customer service channels.
Delivery times may vary depending on:
- Location
- Product availability
- Courier service
- Weather
- Public holidays
- Transportation delays
- Other circumstances beyond our reasonable control
Once an order has been handed over to a third-party courier, delivery may be subject to the courier’s own terms and operational procedures.
Customers are responsible for providing an accurate delivery address and contact information.
Inspection of Products
Customers are encouraged to inspect products promptly after delivery.
If a product appears damaged, incorrect, defective, or incomplete, please contact HouseGrip as soon as reasonably possible with your order details and relevant photographs or other evidence.
Any claims will be handled according to our applicable return, exchange, and refund policy.
Returns, Exchanges and Refunds
Returns, exchanges, and refunds are subject to HouseGrip’s applicable Return & Refund Policy.
Certain products may not be eligible for return or exchange where permitted by applicable law, particularly products that have been installed, used, modified, damaged after delivery, or otherwise do not meet the applicable return conditions.
Please review our Return & Refund Policy before placing an order.
Product Installation
Certain HouseGrip products, including door handles, locks, cabinet handles, and other hardware, may require professional installation.
Unless specifically stated otherwise, HouseGrip does not guarantee that products will be compatible with every door, cabinet, lock system, fitting, or installation environment.
Customers are responsible for checking product measurements, specifications, compatibility, and installation requirements before purchase.
Professional installation may be recommended for products requiring specialized fitting.
Intellectual Property
All content on HouseGrip.com, including but not limited to:
- Logos
- Brand names
- Product images
- Photographs
- Graphics
- Website design
- Text
- Product descriptions
- Videos
- Icons
- Software
- Page layouts
is owned by or licensed to HouseGrip and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.
User Reviews and Content
If you submit a review, photograph, comment, testimonial, or other content to HouseGrip, you agree that:
- The content is accurate to the best of your knowledge
- You have the right to submit the content
- The content does not violate another person’s rights
- The content does not contain unlawful, abusive, defamatory, or misleading material
By submitting content, you grant HouseGrip permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.
We reserve the right to remove content that violates these Terms & Conditions or applicable law.
Third-Party Services and Links
HouseGrip.com may contain links to or integrations with third-party websites and services.
We do not control and are not responsible for the availability, content, security, policies, or practices of third-party services.
Your use of third-party services may be subject to their own terms and privacy policies.
Website Availability
We aim to keep HouseGrip.com available and functioning properly. However, we do not guarantee that the website will always be:
- Available
- Uninterrupted
- Error-free
- Completely secure
- Free from technical issues
We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, or other operational requirements.
Limitation of Liability
To the extent permitted by applicable law, HouseGrip will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or products purchased through it.
This does not exclude or limit liability that cannot legally be excluded or limited under applicable law.
Force Majeure
HouseGrip will not be responsible for delays or failures caused by circumstances beyond our reasonable control.
These may include:
- Natural disasters
- Severe weather
- Fire
- Flood
- War
- Government restrictions
- Strikes
- Transportation disruptions
- Internet or telecommunications failures
- Supplier disruptions
- Courier delays
- Other unforeseen circumstances
Privacy
Your use of HouseGrip.com is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
Changes to These Terms
HouseGrip may update these Terms & Conditions from time to time.
Changes will become effective when the updated Terms & Conditions are published on this page.
We encourage you to review this page periodically.
Your continued use of HouseGrip.com after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.
Governing Law
These Terms & Conditions shall be interpreted and governed by the applicable laws of Pakistan, unless applicable law requires otherwise.
Any disputes relating to HouseGrip.com or purchases made through the website will be subject to the jurisdiction of the appropriate courts in Pakistan.
Contact Us
If you have questions regarding these Terms & Conditions, please contact us:
HouseGrip
Website: housegrip.com
Email: info@housgrip.com
Phone: 03349861444
Effective Date: September 27, 2026